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Privacy Policy

Effective Date: 03-10-2024

Medvision Venture PVT LTD ("we", "us", or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with Indian laws, including the Information Technology Act, 2000, and related rules and regulations.

1. Information We Collect

We collect the following types of information:

a. Personal Information:

Personal Information refers to any data that identifies you personally, such as:

  • Name
  • Contact details (email address, phone number, postal address)
  • Job title
  • Company details (if applicable)

b. Sensitive Personal Data or Information (SPDI):

In accordance with Indian regulations, Sensitive Personal Data may include:

  • Financial information (e.g., bank account or  details)
  • Passwords
  • Health-related information
  • Biometric information

We will not collect SPDI unless absolutely necessary for the provision of our services, and only with your explicit consent.

c. Non-Personal Information:

Non-personal information refers to data that does not identify you personally. This may include technical details such as your IP address, browser type, and cookies.

2. How We Collect Information

We may collect information through the following methods:

  • Directly from you: When you contact us, fill out forms, or request services.
  • Automatically: Through cookies, web analytics, and other tracking technologies when you visit our website.
  • Third-party sources: When information is provided by web design companies or other service providers involved in our business operations.

3. Purpose of Collection and Use

We use the information we collect for the following purposes:

  • Providing Services: To fulfill your requests, including medical device licensing services, consultations, and customer support.
  • Communication: To respond to your queries, send updates, and notify you about our services.
  • Legal and Regulatory Compliance: To ensure compliance with applicable laws and regulations in India, including maintaining records for audits or responding to legal requests.
  • Improvement of Services: To improve our website and services based on usage patterns and customer feedback.
  • Marketing: To provide you with updates and information about our services. You can opt out of marketing communications at any time.

4. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in delivering services. These providers are contractually bound to keep your data confidential and use it only for the services provided.
  • Legal Compliance: We may disclose your personal information if required by law or to comply with a legal obligation, protect our rights, or in response to government or law enforcement requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

5. Security Practices

We follow industry-standard security practices to protect your personal information, including:

  • Encryption: Sensitive data is encrypted both during transmission and storage.
  • Access Control: Access to personal information is restricted to authorized personnel only.
  • Data Retention: Personal data is retained only as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations.

We comply with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Our security practices are in accordance with the international standards IS/ISO/IEC 27001.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that help us track website usage and customize your experience. You can modify your browser settings to decline cookies, although this may affect the functionality of our website.

7. Your Rights

As a user, you have certain rights regarding your personal information:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Correction: You may request that we correct any inaccurate or incomplete information.
  • Right to Withdraw Consent: You may withdraw your consent to the collection or processing of your personal data at any time.
  • Right to Erasure: In certain circumstances, you may request that we delete your personal data.

To exercise these rights, please contact us at [Insert Contact Email/Phone].

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party sites. We recommend that you review the privacy policies of any third-party sites before providing them with your personal information.

9. Data Transfers

Your information may be transferred, stored, and processed in a country other than your own. By using our services, you consent to the transfer of your data to countries outside India, including those that may not have the same data protection laws.

10. Children’s Privacy

Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will take steps to delete such information from our systems.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Medvision Venture PVT LTD